Customer Story
Solutions at-a-Glance
Integrated 1,000 apps in just 9 months, 1,600 total integrated with PingOne Advanced Services
30% Reduction in call center calls
Up to 60% increase in productivity
Honeywell Delivers Resiliency, Reliability, and Risk-Based MFA After Leaping to the Cloud with PingOne Advanced Services
Summary
Jumping to the cloud takes a leap of faith. There are justifiable fears of downtime, data loss, and functionality. But there is also huge value such as cost savings, improved uptime, automation and much more. Companies of varying backgrounds, from small enterprises to Fortune 500 powerhouses, have entrusted Ping to guide them through this transformation. Honeywell is one such company that upgraded its previous Ping on-premises software to PingOne Advanced Services. Not only has it surpassed its goals, but it can now see into the future of customer experiences it can deliver worldwide.
By implementing risk-based MFA, whether for external customers or for workforce, we’ve noticed a significant reduction in user friction or user frustration around always being asked to ‘step up.’ This is good for employees but especially important for customers because they are trying to buy something from you and you don’t want to make it too difficult in case they go to another vendor because it’s an easier process.
Davis Arora, Senior Director of Cybersecurity
Honeywell
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