Customer Story
Highlights
Authenticates citizens quickly and easily through multiple channels so they can access essential services
Ensures privacy of citizens' data
Reduces fraud and error as well as cost
Uk's Largest Government Agency Reduces Fraud and Costs While Improving Service to Citizens
Summary
UK's Department for Work & Pensions (DWP) is building a Dynamic Trust Hub on the ForgeRock Identity Platform, now a part of Ping Identity. The technology will quickly and easily authenticate citizens so they can access DWP services, while reducing fraud and overall costs.
ForgeRock helps to make it easy to deliver a personalized customer journey.
James Randall
Lead Identity and Trust Architect for DWP
More About the UK Department of Work and Pensions
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.
DWP is a ministerial department, supported by 13 agencies and public bodies.
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