Know Your Customers: The Power of Digital Identity for Financial Services

Do you know who your customers are? This sounds like a trick question, but it isn’t. Whether welcoming a brand new customer or issuing a new loan to an existing client, financial institutions need absolute certainty when it comes to customers’ identities. Instances of fraudsters using stolen identity information to open new bank accounts under a victim's name grew by 32% in 2022 according to the FTC, and this is just one of several challenges that organizations must contend with today. When financial institutions can accurately and easily identify customers at high-risk points across the customer journey, they have the opportunity to offer better digital services and expand digital ecosystems while improving security and cutting losses at the same time.

Join this webinar with Maya Ogranovitch Scott, Financial Services Solution Manager at Ping Identity, for a discussion of trends in digital identity and the role that identity proofing plays in fostering customer trust, reducing fraud losses, and growing your business.

Key Takeaways:

• Key identity-related risks in financial services

• The role of identity proofing throughout the customer lifecycle

• How identity proofing works with access management and fraud detection tools to deliver better customer experiences

• Top identity proofing use cases and outcomes

• The future of digital identity and emerging technologies that will transform the industry