Customer Identity Blogs

Your job is delivering exceptional user experiences. Our job is to support you. Discover how Ping Identity is revolutionizing your administrative experience.

Discover what Apple’s announcement of Face ID and Touch ID for the web means and how FIDO support will usher in secure, passwordless sign-on for customers.

As COVID-19 continues to affect our world, the importance of keeping citizens informed is even more critical now than ever.

Discover how to deliver exceptional customer experience (CX) with multi-factor authentication (MFA) and customer identity and access management (CIAM).

Discover how to improve your customers’ experience and your bottom line with CIAM, multi-factor authentication (MFA) and passwordless authentication.

Paying careful attention to data privacy and consent sets the stage for stronger customer relationships. Learn how customer identity and access management (CIAM) is uniquely suited to help you with this challenge of enforcing consent to build trust and loyalty with your customers.

Should you buy or build your customer identity and access management (CIAM) system? Learn why buying a CIAM solution provides the enterprise with greater benefits, such as a more secure and future-proof system, and leads to a superior customer experience.

PingOne for Customers includes user (and app) roles that govern the ability to perform actions with regard to the software. Granting permissions to users and applications via roles enables you to ensure appropriate controls and collaboration while balancing security needs.

Read up on Client Initiated Backchannel Authentication, a technical specification that holds the promise of helping enterprises improve the end-user experience during authentication and authorization. CIBA defines an OAuth grant type where user consent can be requested through an out-of-band flow.