As mentioned, I wanted to focus on improving my soft skills and sales skills throughout the internship. As a result, my first big project was to work on analyzing the platform Reprise. Reprise is a low-code, no-code platform for custom live and guided demo creation. Reprise allows users to create scalable and repeatable demos in a controlled environment.
One of the pain points we experienced is that on customer calls with account executives, customers are interested in demos. However, setting up PingOne for a basic flow can be challenging, and requesting the help of a solution architect to showcase a demo for a first meeting can be time and resource-consuming.
My goal was then to determine and show the value of Reprise through showcasing the basic PingOne solution; through demoing user registration, MFA, and SSO on the Reprise platform, we were able to determine if using Reprise was a good fit for Ping to use for demos in order to enable others to easily set up a demo and save time and resources. After analyzing Reprise for the past several weeks, my recommendation is to revisit Reprise in about 9 to 12 months. The product is incredibly valuable for creating controlled, linear, interactive click-thru demos in a fail-safe environment, however, the lack of documentation for more wide-branching and dynamic use cases, buggy platform, and the UI facilitating more linear experiences was something to consider.