a good thing!
It's Time to Think
Like a Customer.
Design thinking gives you the tools to be the ultimate innovator,
problem-solver, and collaborator.
What is design thinking?
It’s a human-centered and collaborative approach to problem solving. The core component of this mindset is empathy: first putting ourselves in others’ shoes to better understand their needs. Watch this short video to see what we mean:
Get started!
By the end of 2021, all Identians are expected to be trained in Design Thinking by participating in a training workshop. Check out available training dates and be sure to run it by your manager before registering.
When
The Design Thinking training workshop is offered regularly to ensure there’s an opportunity in your schedule to attend.
To enroll in upcoming workshops, visit our page on PingU. More session dates are continually being added.
Why Ping, why now?
Design Thinking is a proven discipline that helps companies innovate by using a customer-centric mindset. At Ping, it’s going to help us achieve:
Faster time
to value
More compelling
products
Increased customer
satisfaction
Improved employee
experience
How else can you get involved?
Participate
Many teams are already using Design Thinking to solve their challenges. As part of that effort, you may be asked to participate in related activities or share your perspective through an interview.
Try it out
Consider how you can use Design Thinking to complement the way you do things and overcome challenges. Remember, you don’t have to walk through the full 6-step process every time—you can try out pieces of the methodology or apply the underlying mindsets!
Collaborate remotely
Design Thinking can continue even while we’re working remote. Check out this page to learn more about virtual design thinking and available tools like Lucid Spark.
Join the conversation
Join our #designthinking Slack channel to hear the latest news, share ideas and ask questions. can try out pieces of the methodology or apply the underlying mindsets!
Check out the process, watch videos, download worksheets, and explore our full suite of Design Thinking resources to help guide you in your Design Thinking.
From our Catalysts to our Core Team, there’s an Identian eager to answer your questions and support you in applying Design Thinking to your challenges.
Check out our gallery of Ping Identians participating in Design Thinking training workshops, as well as using Design Thinking on actual Ping-based challenges.