Customer Story
Highlights
Offers 32M people easier and more secure access to 35 different pension schemes and supports 56k employees
Scaled to onboard 120k sign-ups in 2 days, setting a record
Simplified architecture and reduced costs
French Government Agency Provides Easy and Secure Access to 35 Different Pension Schemes for Tens of Millions of Users
Summary
CNAV uses the ForgeRock Identity Platform, now a part of Ping Identity, to authenticate digital identities for the new info-retraite.fr portal, helping potentially tens of millions of French citizens to securely access online information and services across more than 35 state pension schemes. The solution integrates seamlessly with the national FranceConnect digital identity scheme, and offers the scalability to handle rapid growth in user numbers.
The new portal gives people a single view of all their pension and employment details for their entire career, so of course security is paramount. At the same time, we need to open up and share more services and data not only with the end users, but also with other pension and social security organizations. The ForgeRock Identity Platform helps us to balance the requirements for confidentiality and usability, and the solution also offers the required performance, scalability and reliability.
François Brousse
CIO, CNAV
More About CNAV
L’Assurance retraite, the public Social Security retirement service
The leading French retirement organization, Retirement Insurance (National Fund, Carsat, CGSS and CSSM) manages retirement from the general Social Security system and preventive actions in favor of aging well and preserving the autonomy of retirees. The management of IDF Retirement Insurance is the responsibility of the National Fund. Each year, Retirement Insurance pays nearly 140 billion in benefits to more than 15 million retirees, and manages the careers of 21 million contributors. At the heart of digital innovation, its service offering is diversifying thanks to numerous online procedures on www.lassuranceretraite.fr (online retirement request, downloading the monthly payment statement, etc.): already more than 17 million personal spaces created!
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